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Post by Connie on Nov 28, 2005 10:04:02 GMT -5
I got the furby I ordered for Katie. It was packed inside its own box and then in a very flimsy box and surrounded by newspaper. At first I couldn't get it to work at all and then I finally did get it to work but it will only work for a day and then kind of lose its mind. It was advertised as being in "mint" condition. Now keep in mind it IS an older furby version. It looks nice etc. It arrived with two old batteries still in it. They take 4. I emailed the seller and explained that it didn't work. His response was that he was sorry and to try cleaning the battery connections. Now for the dilema. I imagine I could push it and demand a refund and I would be expected to pay returning shipping. By the time I have paid shipping both ways it would cost the same as what I have already spent so just not worth it. Should I leave neutral feedback and take the chance that he would leave bad feedback for me in return? He has a rating of around 98% with over 3000 transactions. Do I just bite the bullet and let it go altogether?
Thanks!
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Post by samantha on Nov 28, 2005 10:18:52 GMT -5
I would leave the feedback. Other users need to know, but also understand that sometimes things happen. Plus, if he leaves bad feedback for you, you have the chance to reply. I have a few older furbys and they still work without a problem. [/b]
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Post by Connie on Nov 28, 2005 10:37:32 GMT -5
Thanks Samantha, I feel like I should at least leave neutral feedback. I didn't know I could reply if he left me negative feedback. That is VERY good to know!
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Post by josiegirl on Nov 28, 2005 23:01:16 GMT -5
NO WAY!! Is it worth it? How much did you pay for the item? Is the amount of money you paid worth possibly getting a neg over? I'm assuming you don't have a lot of feedback and he DOES! So if you neut him, he could neg you and ruin your feedback and not even make a mark on his! You are a new seller starting out; don't risk ruining your feedback over a few dollars! I read it once like this: Newbies, you don't understand, negs only hurt YOU!
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Post by samantha on Nov 29, 2005 9:46:43 GMT -5
Neutral feedback is not likely to generate negative feedback. I don't think this guy will leave negative feedback over some neutral comment, such as fast shipping but a small issue with the item, as long as it isn't negative and saying "this guy sucks and is dishonest, never do business with him".
However, if it really worries you, research the feedback he has left for others. [/b]
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Post by Connie on Nov 29, 2005 12:42:46 GMT -5
This whole thing kind of sucks, on one hand I feel like the feedback button is there for a reason. Imagine all the people who look like they have good feedback and people are buying from them but there are a thousand buyers out there who were unhappy and just didn't leave feedback because they didn't want there score hurt. When I see a seller with negative feedback I go and research what exactly happened. On the other hand, I have a score of less than 50 right now so a negative would be very harmful to me and I don't want to risk it over less than $10. This would be the second seller that put me in this position. The first one I just never left any feedback but I have never felt "right" about it. I want to be a part of the ebay that is supposed to be based on honesty and trust. It has turned into a place of mistrust and sneaky tactics and that sucks.
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Post by josiegirl on Nov 29, 2005 13:20:15 GMT -5
Indeed. If this guy has a feedback score of 98% he may very likely be the type that would neg you for leaving the neutral. That's pretty bad feedback. I wonder what his feedback would be if every unsatisfied customer left a neg? A lot lower!
Leaving him a neut would be like taking one for team -- and for what? It's probably mostly newbies that don't even read feedback that are buying from him. I see countless feedback that says 'Scammer! Stay away!' and then 2 feedbacks later someone else saying 'He's a thief! Horrible eBayer!'. My point is you could potentially hurt you feedback a lot by warning people who wouldn't even take heed.
Just think if you would of left bad feedback for the first seller and then this seller and they would both leave you negs? Your feedback score would be in the 80's or lower! Then who would buy from you? I wouldn't! I have a turquoise star with 100% feedback. I gut a seller's feedback before I buy. So you would lose buyers and for what? You're a wonderful person that can be trusted and I bet you're a great seller. But nobody's a good seller with low feedback. Especially since you're so new, someone might think 'Less than 50 feedback and she's already had bad transactions?'
We have to be cautious with feedback. I think eBay even makes people with less than 20 or 30 feedback watch a tutorial before they're allowed to leave bad feedback.
Connie, I'm not telling you what to do or taking up for the seller, I just don't want your feedback compromised. Even a neut would look bad. (in my opinion) And you're very LIKELY to get a return neut. You have to look out for YOURSELF in this place of mistrust and sneaky tactics!
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Post by Connie on Nov 29, 2005 13:24:39 GMT -5
So what are buyers supposed to do? If they feel intimidated to leave a neg or neutral feedback. They could complain to ebay/paypal and get there money back and then the seller would probably list them as a NPB. Besides this transaction there are tons of others out there. How do they protect themselves and their money?
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Post by josiegirl on Nov 29, 2005 13:47:54 GMT -5
What I do is be very careful who I buy from. I take all kind of things into account. I wouldn't know where to begin to explain. But if I buy from someone with less than like 99.5% positive feedback then I acknowledge that I am taking a risk and make sure I'm willing to take that risk. In my experience if you buy from someone with below 99% then it's pretty much gauranteed that SOMETHING is going to be wrong with it. You got to ask yourself: Is the price worth it? For Instance, I wanted a pair of 2ct. diamond earrings. I could only find them with one seller for cheap. His feedback was around 98.5%. All the other sellers were selling them for over $1000 and this seller had a 99 cent no reserve. I ended up winning them for almost $500. 2ct. diamond earrings cost more than $500. I knew that. I received the earrings in the mail (late) and sure enough, one has a big inclusion in it. But was it worth it? YES! I got diamond earrings for a good price and you can't see the inclusion unless you're right up on them. So I was a satisfied customer.
My point is, you can buy from someone with great feedback and be satisfied with your purchase. Or if not, a seller with great feedback would make sure you were happy once you complained. Or you can buy from someone with not so good feedback and expect something is gunna be a little off about it. It's like buying something from a flea market or a garage sell.
Just ask yourself: Is the item I received worth the amount of money I paid? (just my humble opinion)
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Post by cyndy on Dec 19, 2005 13:42:16 GMT -5
This feedback thing drives me nuts. Basically, I think people just kind of hold each other hostage by the fear of getting negative feedback if you leave honest feedback about a bad seller. In a nutshell, what's the point of feedback if you refrain from leaving it, even if they deserve it? I know I have been burned a couple times but if the seller has not already left me feedback, I just grit my teeth and don't leave any at all (out of fear of retribution). I value my 100% positive feedback (as a seller and buyer) and it would never occur to me to sell something that I wouldn't be thrilled to receive. Sadly, some people's idea of "mint condition" do not match mine!
Sorry about your Furby. They are so cute!
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